Many years ago one of David Carter's mentors remarked that "change isn't constant around here, it's much more frequent than that!" This simple but profound statement remains true today and should be a key consideration in managing people and organisations. The best strategic plan will fail to achieve its intended objectives without an effective change and transition process that has:

• A vision of the future with leaders passionate to make it a reality.
• Clearly articulated reasons for change.
• Commitment of all stakeholders to undertake the transition journey.
• Capacity to implement change in terms of people, financial and logistical resources.
• A transition plan with the first steps loaded for success.
• A monitoring process to keep things on track.
• Celebration of success along the way.

Change by its very nature is in a constant state of flux so it is difficult to pinpoint a beginning and an end. As one phase concludes, the next phase has already begun. In reality the change process never ends. Our experience shows that it is easier to manage change and transition by using the following road map.